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Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
After owning my new 2014 Dart for less then 7 months the engine blew. They replaced it after the car being in the shop for over 30 days. A month later the car wouldn't start after several tries it finally started with a very loud noise and huge puff of white smoke...
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I didn't like
  • Service
#751577
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I had an issue last night, went in to drop off my truck. One person with nose to computer typing away. Receptionist - asked if I was dropping off which I replied yes, was told someone would be right with me. Two other employees walking around with their thumbs...
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I didn't like
  • Service
#1009199
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Called 2 weeks ahead of time to schedule an appointment for a Dodge Ram recall. They checked and said they had the recall part. Took it over along with someone to pick me up so I could leave it one day ahead of time so they could work on it at their convenience. 2...
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#961172
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This dealership is a joke. My car broke down at 24,000 miles due to transmission failure. my UConnect bluetooth module was not working either. at the time of transmission repair my car had a cold air intake, exhaust and metal intercooler instead of the stock plastic...
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Anonymous
Anonymous

The biggest problem with this service department is the *** sitting in the managers office. Lying *** with no integrity at all. Lets the advisors take a beating for everythin...

1.0
#947374
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took my 2012 jeep there after i smelled smoke & it died on the road. i had it towed there ,they told me it needed an alternator & battery they put them in but it still wouldnt start for them ,after 2 weeks & contles phone calls they admitted it was in...
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#758398
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I WENT TO BUY 2015 JEEP PATRIOT AT SUSSEX AUTO MALL. AFTER GIVING THE SALEMAN JASON MY INS. INFO HE NEVER CALLED MY INS. CO AND HAD ME DRIVE OFF THE LOT WITH MY NEW CAR 60 MILES!!!!!!!! TO MY HOME WITH NOOOOOOOOOO INSURANCE.I CALLED DEALERSHIP SO FAR NO RESPONSE ....
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Anonymous
Anonymous

And that ladies and gents is a person with no clue

3.4
Livingston Manor, New York
I didn't like
  • Saleman
#674369
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We were excited to buy a new van - we went in and started working on numbers where they gave us an interest rate. We were approved and told to come in to sign the papers. Before signing we said- Did anything change? Nope nothing changed. This is all the same we talked...
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Anonymous
Anonymous

What is the problem with ally???

Anonymous
Highland Lakes

NEVER, NEVER, NEVER go there!!!!!Their only goal is to deceive you into spending more and more money, even after buying four trucks with them over the years.GO SOMEWHERE ELSE ...

#516974
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I purchased a 2014 dodge caravan yesterday, I was conned into signing papers that did not have the right purchase price. I was separated from my fiancé so he could not stop me from purchasing the car. They told me the price was $20,000 when in fact they charged me...
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Vernon, New Jersey
#507017
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This company has ripped us off for thousands of dollars fixing our car!!! They have NO CUSTOMER SERVICE ETHICS!!! They are condescending and liars! When I complained about what was done to us the 5 TIMES we had to bring the car in, they tried to explain how a car...
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Anonymous
Anonymous

Bs review at least learn to spell the managers name.

#412715
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Contact Franklin Sussex Automall

Mailing Address:
Franklin Sussex Automall
315 State Route 23 North
Sussex, NJ 07461
Phone:
(877) 355-5564
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Franklin Sussex Automall Most Helpful Reviews

I had bought a used car from them and within two years had Major problems when I told them about a exhaust leak they told me there was none and told me this three times until my flex pipe actually broke and I had to call the main guy because the other service mangers...
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#452745
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