After owning my new 2014 Dart for less then 7 months the engine blew.They replaced it after the car being in the shop for over 30 days.

A month later the car wouldn't start after several tries it finally started with a very loud noise and huge puff of white smoke came from the engine. I drove it straight to the dealership. The car was in for a day and they said there is nothing wrong it could of been caused by condensation. I brought the car back several times because the engine made a very loud sound especially when idling.

They said nothing wrong but it could be the tires. I replaced the tires and the car still made loud noises and was especially hard to shift gears. Everytime I brought the car in they made me feel ***. Well on a Sunday evening with my 3 kids in the car the transmission blew to peices.

It made such a loud noise and white smoke all over the neighborhood. I shut the car off and we ran for our lives. It was terrifying! The car was towed to Franklin Sussex Auto Mall.

A few days later I got a call from Jim and he said it was caused by driver error. Said I drove the car rough and that is what caused the transmission to explode!!!!! and it is not covered under warranty. The car has 30k miles and I don't even know what it means to drive rough???

I use my car for my occupation I am a realtor and to drive my 3 kids around. No idea what that means to drive a car rough!

Now I'm without a car and there is over 4k in damages.The transmission exploded and there was metal shooting everywhere and put holes in the car.

Reason of review: Warranty issue.

Monetary Loss: $30000.

Preferred solution: Full refund.

I didn't like: Service.

Had an Experience with Franklin Sussex Automall?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

General Rv Center - Customer service and repair shop failure. General Rv Center "Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some..." Read more Avoid Camping World Chicago/Island Lake/Wauconda! Camping World "In May of 2015 I purchased a brand new 2016 Thor Chateau camper from Camping World "Chicago" which is actually in Wauconda, IL. I should have heeded all the red..." Read more Forest River Work and Play nothing but Junk!! Forest River "Wow...I really don't know where to begin with the nightmare that you both have put us through, so I'll start at the beginning. January 10, 2014 we ordered a 2014 Forest..." Read more Keystone Rv - 2012 Outback Fading Front cap Keystone Rv "Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they..." Read more Michelin Tires - DON'T COUNT ON MICHELIN 70,000 MILE TIRES TO ACTUALLY LAST 70,000 MILES: Michelin Tires " This is what happened to my Michelin 70,000 mile tires at about 57,000 miles, causing me to have to replace tires on a trip to Florida. The back tires..." Read more Home Depot - Delivery Home Depot "On July 9th I purchased $1700.00 worth of stuff from Home Depot I asked could I pick it up on July 15th at 9:00 A.M. They said yes. On pick..." Read more Haband - Ripped Off Haband "Haband took $14 out of my account for a purchase I did not order. My bank charged me a $34 overlimit fee. I asked Customer Service why,S and the woman..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more