Franklin Sussex Automall - 2014 Dodge Dart engine failure manual transmission
After owning my new 2014 Dart for less then 7 months the engine blew.They replaced it after the car being in the shop for over 30 days.
A month later the car wouldn't start after several tries it finally started with a very loud noise and huge puff of white smoke came from the engine. I drove it straight to the dealership. The car was in for a day and they said there is nothing wrong it could of been caused by condensation. I brought the car back several times because the engine made a very loud sound especially when idling.
They said nothing wrong but it could be the tires. I replaced the tires and the car still made loud noises and was especially hard to shift gears. Everytime I brought the car in they made me feel ***. Well on a Sunday evening with my 3 kids in the car the transmission blew to peices.
It made such a loud noise and white smoke all over the neighborhood. I shut the car off and we ran for our lives. It was terrifying! The car was towed to Franklin Sussex Auto Mall.
A few days later I got a call from Jim and he said it was caused by driver error. Said I drove the car rough and that is what caused the transmission to explode!!!!! and it is not covered under warranty. The car has 30k miles and I don't even know what it means to drive rough???
I use my car for my occupation I am a realtor and to drive my 3 kids around. No idea what that means to drive a car rough!
Now I'm without a car and there is over 4k in damages.The transmission exploded and there was metal shooting everywhere and put holes in the car.
Reason of review: Warranty issue.
Monetary Loss: $30000.
Preferred solution: Full refund.
I didn't like: Service.